Through a dental surgeon I trust, I get to know Embrace and Dr Tan. The experience has been great for the Invisalign treatment so far. Just that I am lazy to put on 22 hours daily. Self-discipline is really important. I like the speed that Dr Tan deliver in each visit. He knows what he is doing thing. I feel some of the comments of the clinic’s customer service might be miscommunication. My office diary is lined up with activities back to back. I do try to make effort. If you are late, just WhatsApp the staff members. It is basic respect and courtesy to them since they are in business. They can schedule for other patients. Counting down to complete my treatment.